Frequently Asked Questions
Practical answers about Space AI, predictive construction workflows, implementation, integrations, security, and responsible AI.
Can we customize the platform for our specific needs?+
Yes, Space AI is highly customizable. You can create custom workflows, dashboards, reports, and integrations. Enterprise customers can also request custom AI models trained on their specific data and requirements.
What is the core problem Space AI solves for the AECO industry?+
The Architecture, Engineering, Construction, and Operations (AECO) industry loses an estimated $1.6 trillion annually to systemic waste, delays, and productivity challenges. Space AI is the AI-powered operating system designed to predict and prevent these issues, ensuring your projects are delivered on time and on budget.
What is the difference between Space AI and other construction software?+
Most legacy platforms are 'Systems of Record,' focused on documenting what has already happened. Space AI is a 'System of Intelligence,' which moves beyond simple data storage to actively synthesize data and predict future outcomes. We don't just record delays; we use AI to forecast them and provide prescriptive actions to prevent them.
What kind of ROI can we expect from Space AI?+
Our customers typically see 25-35% reduction in project costs, 40% improvement in timeline adherence, and 60% reduction in safety incidents. Most organizations achieve full ROI within 6-12 months of implementation by transforming data from a static archive into a dynamic, forward-looking asset.
How quickly can we implement Space AI in our existing workflow?+
Implementation typically takes 2-4 weeks depending on your current systems and integration requirements. Our dedicated onboarding team provides step-by-step guidance, data migration assistance, and team training to ensure a smooth transition.
Is my project data secure and compliant?+
Yes, we maintain enterprise-grade security with SOC 2 Type II, ISO 27001, and GDPR compliance. All data is encrypted in transit and at rest, with role-based access controls and regular security audits.
Can Space AI integrate with our existing software?+
Absolutely. We offer **pre-built integrations with 200+ popular construction and business software. Custom integrations are available through our API platform.
What types of construction projects does Space AI support?+
Space AI supports all types of construction projects including residential, commercial, industrial, infrastructure, and specialty construction. Our platform scales from small renovations to multi-billion dollar infrastructure projects.
Do you provide training and support?+
Yes, we provide comprehensive training including live sessions, video tutorials, documentation, and ongoing support. Enterprise customers receive dedicated account management and 24/7 priority support.
What does Space AI do and what problem does it solve?+
Space AI is a decision-intelligence platform for construction and engineering. It turns messy project data, including documents, emails, drawings, 3D models, and BIM data, into automated and predictive workflows. Instead of only recording what already happened, Space AI helps teams understand what will happen next and what action to take, catching schedule risk, cost overruns, procurement issues, and approval bottlenecks before they hit.
Why Melbourne and Victoria specifically?+
Victoria is a strong fit because digital technologies and construction are priority growth sectors, and Space AI sits at the intersection of both. Melbourne also supports the sovereign, on-premise AI model through its digital-infrastructure and data-centre ecosystem, while offering access to AI talent through universities such as Melbourne, RMIT, and Monash.
How does Space AI align with Victoria's infrastructure and AI priorities?+
Space AI's predictive agents and 4D schedule-risk analysis directly target the cost and time overruns that affect major infrastructure delivery. Its sovereign, on-premise LLM approach supports secure data governance, and its real-time analytics can support smart infrastructure, transport, and urban mobility priorities.
How is Space AI different from existing construction-tech or AI tools?+
Many construction tools are document repositories with search added on top. Space AI is built AI-first with an integrated workflow and forms builder, RAG-agent task automation, BIM integration, multi-tenant SaaS, and on-premise deployment for sovereign clients. Its VeritasGraph engine gives source-traceable answers, helping solve the black-box trust problem for government and enterprise users.
What is Space AI's view on responsible and ethical AI?+
Responsible AI is central to Space AI's design. The platform is built around sovereign deployment, on-premise options, and source-traceable answers aligned with Australia's AI Ethics Principles and the CSIRO framework. VeritasGraph allows every AI answer to be traced back to its source, making AI more trustworthy for public-sector and regulated environments.