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PACE AI

Application Maintenance & Support Services
Keep Your Construction Technology at Peak Performance

Space AI provides comprehensive, proactive care for your construction management platform, ensuring maximum uptime, optimal performance, and continuous improvement.

Get Worry-Free Support

The Cost of Neglect

Construction projects cant afford system downtime, security vulnerabilities, or performance issues. Without proper maintenance, your software faces real risks.

System Downtime

Unexpected outages disrupting field operations and project workflows.

Security Vulnerabilities

Unpatched systems exposing project data to cyber threats and data breaches.

Performance Degradation

Slow systems reducing team productivity and hindering efficiency.

Integration Failures

Broken connections between critical construction tools and platforms.

Compliance Risks

Outdated systems failing to meet industry regulatory requirements.

User Frustration

Technical issues reducing adoption and decreasing your platform's ROI.

Proactive System Monitoring

We provide 24/7 vigilance, continuously tracking your system health, detecting and resolving issues before they impact your operations.

Real-Time Performance

Track response times, throughput, and resource utilization 24/7.

Intelligent Alerts

Smart alerts that distinguish critical issues from noise and escalate automatically.

Performance Analytics

Pinpoint bottlenecks and forecast infrastructure needs based on usage trends.

Multi-Tier Technical Support Services

01

Tier 1: Help Desk

Expert help when you need it.

  • User Assistance
  • Password Resets
  • Basic Troubleshooting
02

Tier 2: Technical Support

Expert help when you need it.

  • Complex Issue Resolution
  • Integration Support
  • Performance Diagnosis
03

Tier 3: Engineering Support

Expert help when you need it.

  • Critical Production Response
  • Code-Level Debugging
  • Architecture Review

Construction-Specific Maintenance

Our services are specifically designed for the unique challenges of construction technology, including industry-tailored support for critical tools.

BIM Integration

Ongoing maintenance for Revit, AutoCAD, and Navisworks connections and sync processes.

Project Management

Continuous monitoring of Procore, PlanGrid, and schedule synchronization.

ERP & Accounting

Maintenance of financial data sync with Oracle, SAP, QuickBooks, and Sage.

Field App Support

Optimization of mobile performance, offline capability, and GPS integration.

Response Time SLAs

Our commitment to uptime and performance is backed by industry-leading Service Level Agreements.

Critical Issues

15 min

Initial Response

High Priority

1 hour

Initial Response

Medium Priority

4 hours

Initial Response

Uptime Guarantee

99.9%

Enterprise & Managed Plans

Ready for Worry-Free Platform Operations?

Contact our maintenance specialists today to ensure your platform runs reliably, securely, and efficiently.

Schedule a Consultation